Are those discounts too good to be true? Before diving into personalized gifts, read this comprehensive review sharing a firsthand experience. Uncover the pros, cons, and what to expect from Gecko Custom, an online store claiming to offer customized items like prints, blankets, and mugs.

What Is

GeckoCustom is an online store specializing in customized items, including prints, blankets, shirts, and mugs. Positioned for special occasions like Mother’s Day and Christmas, the store allows customers to personalize products with uploaded photos.

User Shopping Experience: An Insider’s Perspective

The reviewer ordered two customized shirts with their cat’s picture using a promo code. Despite a longer-than-stated shipping time, the product arrived after 11 days, originating from China, not the U.S. The picture quality was subpar, cropping more than expected. After just four washes, the image and writing on the shirts deteriorated significantly.

Pros Of What Works Well

  • Diverse product range for personalized gifts.
  • Aesthetic website promising extensive personalization options.

Cons: What Falls Short

  • Location in China, not the U.S., causing longer delivery times.
  • Shirt quality below expectations.
  • Overpriced items for the delivered quality.
  • Unresponsive customer service with poor communication.
  • Reports of hidden fees and inconsistent pricing.
  • Suspicious pricing practices raising concerns.

Is A Scam?

While not an outright scam, raises red flags. The store misrepresents its location, overpriced items, and delivers subpar quality. Unresponsive customer service adds to the skepticism.

What Shoppers Must Know: Red Flags & Cautions

Shipping Is From China: Despite portraying a U.S. presence, Geckocustom ships from China, leading to longer delivery times.

Poor Quality of Goods: Numerous complaints about the quality of received items, such as unraveled shirts after minimal washes.

Garbage Customer Service: Reports of unresponsive customer service, making communication challenging.

Suspicious Pricing and Hidden Fees: Inconsistent pricing and unexpected charges reported, questioning the transparency of the store.

How To Identify A Scam Website: Key Indicators

  • Recently registered website (less than 6 months old).
  • Lack of SSL encryption, posing risks to personal information.
  • No business address or a fake one.
  • Absence of reviews online.
  • Shady or unclear returns and refund policy.
  • Unsecure payment methods.

Conclusion: Approach With Caution

GeckoCustom appears as a suspicious online store, offering personalized gifts. With questionable practices, it’s essential to exercise caution. The misrepresentation of location, quality issues, and unresponsive customer service make a risky option for online shopping.

Note: Conduct thorough research and consider alternatives before making a purchase.


Is a legitimate online store? is not an outright scam, but it raises concerns due to misrepresentation of its location, overpriced items, and subpar product quality. Shoppers should approach with caution and conduct thorough research before making a purchase.

What is the typical shipping time for orders from ships products from China, which may result in longer-than-expected delivery times. Customers should be prepared for delays and consider this factor when placing orders, especially for time-sensitive occasions.

Are there any undisclosed fees or unexpected charges when shopping on

Reports suggest that has inconsistent pricing practices and there have been complaints about unexpected charges. Shoppers should carefully review their orders and be aware of potential hidden fees before completing a purchase.

How responsive is’s customer service?

Numerous reviews mention unresponsive customer service from, making communication challenging for customers facing issues with their orders. Prospective buyers should consider the reported customer service issues before deciding to shop on the website.